DATA WE COLLECT

The types of information we may collect are as follows:

• Account information, such as a username, password, account settings, and preferences;

• Computer or mobile device information, including an IP address, operating system, network system, browser type, and settings;

• Contact information, namely your email address and phone number;

• Your Bitcoin address or other digital assets addresses;

• Information about transactions and usage of our Platform;

• Transaction history data;

• Information about your rewards and processed payouts.

HOW WE USE YOUR DATA

SERVICES

We use your data to operate effectively, in a secure manner, to meet all of our legal and regulatory requirements and to provide the best experience with our Services.

We use your data to:

• authorize your access to the Jax.Money Platform and usage of Services;

• manage your Jax.Money Account;

• provide customer support and send you technical notices, notices about your transactions, updates, security alerts, and support and administrative messages;

• process transactions;

• meet legal and regulatory requirements;

• help prevent potentially prohibited or illegal activities and enforce our user agreement.

With the help of the data you provide us and with linking or combining it with information we obtain from others, we personalize, measure, and improve the Jax.Money Services. Any optional personal data that you choose to disclose within your profile settings will be solely used for identification and communication purposes and will not be processed or shared in any other way.
We may also carry out any other purpose for which the data was collected, to the extent such purpose is necessarily contemplated by the collection of such information or as otherwise notified in the Jax.Money Services at the time of collection.
We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors.
We use third-party services to help us provide our services effectively (e.g., maintenance, analysis, audit, transactions, fraud detection, marketing, development, etc.). They will have access to your information as reasonably necessary to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.

COMMUNICATIONS

We use your email address to get in contact with you, to deliver marketing and promotional offers on behalf of Jax.Money and others.
You may opt out of receiving promotional communications from us by following the instructions in those communications. You may also opt out of receiving our newsletter or certain administrative emails by modifying your communications preferences. If you opt out of receiving promotional communications, we may still send you transactional or relationship messages, such as those about your account or our ongoing business relations.

ADVERTISING

We target (and measure the performance of) ads to users, visitors, and others both on and off our services directly or through a variety of partners.

HOW AND WHY WE SHARE YOUR DATA

• We will only use and disclose your personal information internally in order to:

  • understand and meet your needs and preferences;

  • develop new and enhance existing service and product offerings;

  • manage and develop our business and operations;

  • carry out any purposes for which we have received your consent;

  • meet legal and regulatory requirements.

• We may disclose any information we collect about you, whether you are a current or former customer, with law enforcement, data protection authorities, government officials, and other authorities, when:

  • compelled by subpoena, court order, or other legal procedure;

  • we believe the disclosure is necessary to prevent physical harm or financial loss;

  • disclosure is necessary to report suspected illegal activity;

  • disclosure is necessary to investigate violations of this Privacy Policy or our Terms.

  We may share your email addresses with third-party service providers to send you marketing communications, communicate with you about our services, and let you know about our policies and terms.

LEGAL BASIS FOR PROCESSING DATA

We will only collect, process and use personal data about you where we have lawful bases. Lawful bases include situations:

• when it is necessary for the performance of our contract with you, to prepare for entering into a contract at your request or otherwise to protect your vital interests;

• when it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. Legitimate interests mean the interests of our organization to conduct and manage our business to enable us to serve you better and provide you with the secure experience of Jax.Money.

YOUR CHOICES AND OBLIGATIONS

• DATA RETENTION

  We retain personal data for as long as necessary to fulfill the purposes described in this Policy, subject to our own legal and regulatory obligations. In accordance with our record-keeping obligations, we will retain basic account information and information about performed transactions.

• ACCESSING AND CONTROLLING YOUR PERSONAL DATA

  Regarding your personal data, you have the following options:

  • Delete data: You can request deletion of your personal data that we have about you. We will delete the data that we are not legally obliged to keep and since some of the data is necessary to provide the Jax.Money Services to you, you will not be able to use our services after the deletion;

  • Change or correct data: You have the right to request the change of incorrect personal data that we have about you;

  • Object to,limit, or restrict the use of data: You can request that we stop using all or some of your personal data (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., if your personal data is inaccurate or unlawfully held);

  • You have a right to be provided with the personal data of yours that we are processing.

  You can make a request for any of the above-mentioned actions by sending an email to legal@jax.money.

• ACCOUNT INFORMATION AND ACCOUNT DELETION

  You may access and review or update your Jax.Money account information at any time by logging into your account.
  If you choose to close your Jax.Money Account, please navigate through the Jax.Money Account settings and request to delete the Account or contact us at legal@jax.money. Your account will be deleted and your personal data will be erased within 30 (thirty) days of receiving your request.
  We retain your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse or enforce our Terms. We will retain de-personalized and fully encrypted information after your account has been deleted.

SECURITY

CONTACT US